If these methods do not resolve the issue, the earbuds could possibly be faulty. Please return them to us to rearrange a substitute immediately.

Step 3: Try out charging the situation with an alternative charger and cable. If the case nevertheless does not charge, it can be done that the case by itself is faulty. Remember to send it to us and organize the alternative immediately.

Phase two: Clear the charging ports on each the earbuds and the situation to eliminate any particles That may interfere While using the connection.

Move 2: Inspect the microphone holes for almost any blockages brought on by dirt. If existing, gently cleanse them using a smooth cloth.

Stage two: Insert the earbud to the charging situation and check the indicator gentle. If it illuminates briefly (somewhere around just one next), the earbud’s battery may be absolutely depleted.

Phase 1: Be sure that the ability adapter and USB Kind-C cable are securely linked. Action two: Try and cost another device utilizing the exact same charger and cable. If the other device also fails to charge, The problem could be Along with the charger or cable, and They might ought to get replaced.

Action 3: Ensure that the earbuds are In the charging scenario when aiming to change the lights outcome.

Take note: This attribute can't be applied In the event the charging situation’s battery is minimal. If the case’s indicator light is red, cost it till the battery level reaches medium or superior ahead of trying to activate the lights consequences.

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Make it possible for it to cost for approximately 1 hour. In the event the more info indicator gentle would not activate, there might be a inadequate connection amongst the earbuds and also the charging scenario. Clear the charging contacts and take a look at charging once again.

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Action three: Open the situation lid to look at the indicator light. (one) Speedy Blinking: This means the earbuds are in pairing mode. Be sure to delete any present entries from your Bluetooth record after which reactivate your system's Bluetooth aspect.

Step 3: In the event the operate even now isn’t responding, change the in shape of the earbuds to guarantee They are really securely put in your ear canal.